Customer Care

Every Belle Luxe candle is hand-poured in small batches. Here is what you need to know about ordering, shipping, and looking after your candle.

Orders & Checkout

Orders are placed through Shopify's secure checkout. Your shipping cost and any applicable tax are calculated and shown before you complete your purchase, so you always know the full total.

Shipping

Belle Luxe Candle Co ships from Texas to addresses across the United States and Canada. Shipping is calculated by carrier at checkout based on your order and delivery address.

Candle Care

To get the best burn from your candle:

• Trim wick to 1/4" before each burn.
• Burn 2–4 hours at a time.
• Allow the wax to melt to the edges on the first burn.
• Keep away from drafts, children, pets, and flammable objects.
• Place candle on a temperature-safe surface.
• Never leave a burning candle unattended.
• Discontinue use when 1/2" of wax remains.

Please reuse or recycle your vessel.

Questions About Your Order

Email info@belleluxecandleco.com with your order number and we will be glad to help. You can also write to us at PO Box 463, Melissa, TX 75454.

For anything else, visit our Contact Us page.